FREE WEBINAR
Portals - Reduce Pressure on Your Customer Service Teams
Thursday, May 11, 2023 | 10:00 AM - 10:45 AM CT
With a portal you can provide self-service options for your customers to submit support tickets, see case history, self-learn through a knowledgebase, access account management details, and much more. Learn how any company with Dynamics 365 can easily put a portal in place and enhance their customer's experience.
Presenters
Jeff Spehn
Stoneridge Software
Jeff Spehn is a Senior Consultant at Stoneridge Software. Jeff has been involved in nearly all facets of the Microsoft world, with his most recent experience leading consulting and integration projects. Jeff has over 10 years of Dynamics CRM experience, previously working with Interdyn BMI/Columbus and Open Systems, Inc.
Jeff holds a bachelor’s degree in business management with a focus in marketing from the University of St. Thomas in St Paul, MN.
Bradley Flikeid
Stoneridge Software
Bradley Flikeid is a Senior Developer at Stoneridge Software with a focus on Dynamics 365 Customer Engagement. He has nearly 10 years of experience working with Microsoft Dyn
amics CRM/D365 Customer Engagement in both technical and functional roles. Bradley has background in mentoring, interviewing, and training new developers.
He has an associate’s degree in information technology with an emphasis in software development from Anoka Technical College in Anoka, MN.
Who We Are
Stoneridge Software is your one-stop shop for a partner you can trust to handle all Microsoft Business Technology needs. We represent the entire suite of Microsoft Dynamics 365 solutions and Power Platform and provide support and upgrade consulting for Dynamics AX, Dynamics NAV, Dynamics GP and Dynamics CRM. Our team also handles your Microsoft licensing needs, cloud-hosting and Microsoft Office. From getting your implementation off to the right start, staying on track for delivery, training your users and providing support at the completion of the project, you’ll never have to look further than Stoneridge Software. Through all our service offerings we’re there to guide you during your project, help with troubleshooting, system maintenance needs and even your next upgrade.
Check out our upcoming events here.
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